Doing Business Online in Vanuatu
A practical guide for Ni-Vanuatu businesses getting online — website, app and portal basics, local payment options, and what to prepare before launching across Port Vila and Luganville.
Businesses in Port Vila, Luganville and across Vanuatu's islands are increasingly moving online. Customers expect to find your business, browse your products and place orders from their phone. This guide explains how a Ni-Vanuatu business can launch a website, an installable app and a business portal — and what to prepare first.
Why go online in Vanuatu
- Tourists and locals search online before visiting or ordering
- Orders through messages get lost during busy periods
- No central place to display your full product range or menu
- Customers repeatedly ask for prices through social media
Local payment options in Vanuatu
Available payment methods depend on your own merchant eligibility and bank approval. Options may include the ANZ eGate, Westpac, PayPal, direct bank transfer, cash, and pay on pickup or delivery.
What to prepare before launch
- 1Your business logo and a short description
- 2Your contact details and opening hours
- 3Your products, services or menu items with prices in VUV
- 4Clear photos of your key products or services
- 5Your preferred payment methods
Frequently asked questions
Can Vanuatu businesses accept card payments online?
Yes, where eligible merchant arrangements are available. Supported pathways include ANZ, Westpac and PayPal, plus bank transfer and cash. All are subject to merchant eligibility and provider approval.